Privacy Policy

BounceRate ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, business details, etc.
• Authentication Data: Firebase user IDs and session tokens.
• Usage Data: Analytics on how you interact with the app and dashboard.
• Competitor Data: URLs and scraped pricing information you input for analysis.
• Billing Info: Managed securely by Stripe. We do not store credit card numbers.

2. How We Use Your Information

We use your data to provide and improve the BounceRate platform, including:

• Creating and managing your account
• Providing personalized dashboards and pricing insights
• Notifying you of pricing changes and feature updates
• Processing payments and managing your subscription
• Analyzing usage for product improvement

3. Sharing and Disclosure

We do not sell or rent your personal data. We may share information with:

• Service providers such as Stripe and Firebase for secure functionality
• Third parties if required by law, subpoena, or legal process
• Internal teams to monitor system performance and user support

4. Cookies and Analytics

We use cookies and analytics tools to understand how users interact with our platform. This helps us optimize features, fix bugs, and improve user experience. You may choose to disable cookies via your browser settings.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. You may request account deletion by contacting us.

6. Data Security

We use industry-standard security practices, including encryption, secure authentication, and access controls, to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You may also request to opt out of marketing emails or data processing by emailing us.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn we've collected such information, we will take appropriate steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we'll notify you by email or by posting a notice on our website. Your continued use of the service constitutes acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@bounce-rate.com.

Last updated: July 31, 2025